Ahh man that sucks; yeah I got mine from the KSE official store. Signed hard cover book, shirt, stickers, deluxe album, two posters; so awesome. Just watched 28 minute documentary; pretty awesome insight into the making of the album, and of the band members themselves. My top track is "All That We Have"
Just got a second email from RR. The first one said they would send a new poster ASAP then I got this:
We have found that all the posters in the warehouse were damaged. The one in the best condition of the 80 some posters was sent out to you.
We have issued a refund in the amount of $15.84 to your PayPal account. That covers the price of the poster plus tax and shipping.
I'm very sorry for the inconvenience and frustration.
Warner Music Group Customer Service