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02:20 PM on 04/28/14 
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Jason Tate
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Portland, OR
Male - 31 Years Old
Staff Member
what is the best virus scan app/service for Mac? My MacBook Pro has been super fucking slow lately and I've don't everything else I can think of. Would prefer something that's free, obviously, and that will do a relatively quick scan
I highly doubt it's related to a virus.

I'd run Disk Utility first.

http://macs.about.com/od/applications/ss/firstaid.htm
03:01 PM on 04/28/14 
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troubledbyinsects
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westfield, ma
Male - 20 Years Old
I highly doubt it's related to a virus.

I'd run Disk Utility first.

http://macs.about.com/od/applications/ss/firstaid.htm
i did this and it seemed to help, for the time being anyway. thanks.
05:45 PM on 04/29/14 
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iamthealex
Meet me in Montauk.
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Wiscompton
Male - 22 Years Old
So, kind of a doozy, let me know if I should post this somewhere else, but here we go:

tl;dr: Can only connect to a few select webpages (fb, bank, gmail, etc.), most others time out immediately (google homepage, ap.net, espn, etc.). Sometimes unable to connect at all or network will disappear completely. Happens at random times on a few select networks that I use semi-regularly.

Long version: I run Windows 7 and Firefox with adblock, Microsoft Security Essentials, checking with Malwarebites anti-malware and ccleaner every so often. Don't know if any of that matters.

There are these two coffeeshops that I go to fairly regularly, and most of the time I have no problem connecting to their internet (like right now). But every once in a while, one of three things happens (pretty much only on these two networks; my apartment and many other networks work pretty much without issue): either the network won't show up at all, it'll show but I'll be unable to connect, or I can connect but only a few sites will load; facebook, my bank and credit card sites, gmail, google maps, google docs for sure, plus a few others that I don't regularly use. Sites like google homepage, ap.net, nytimes, espn, my school website, and more that I don't regularly use will time out immediately, as if I wasn't connected to the network. As far as I know, noone around me connected to the same network is having the same problems.

I've tried clearing browser temp files, troubleshooting network adapter, restarting my computer, checking for virus/malware, most of the things a 22 year old of slightly-above average computer literacy knows to check (I don't know scripts or command prompts besides googling my issue and copy and pasting from there).

Then, sometimes I'll get booted from the network (if I can connect at all), where then I can reconnect immediately and everything works fine. Can anyone tell me what I can do to stop this from happening?

Edit: I've had unrelated problems with this computer in the past, so I'm not ruling out some kind of hardware problem, if that could even cause this. I don't know much.
08:32 PM on 04/29/14 
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Chris Collum
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Louisville, KY
Staff Member
So, kind of a doozy, let me know if I should post this somewhere else, but here we go:

tl;dr: Can only connect to a few select webpages (fb, bank, gmail, etc.), most others time out immediately (google homepage, ap.net, espn, etc.). Sometimes unable to connect at all or network will disappear completely. Happens at random times on a few select networks that I use semi-regularly.

Long version: I run Windows 7 and Firefox with adblock, Microsoft Security Essentials, checking with Malwarebites anti-malware and ccleaner every so often. Don't know if any of that matters.

There are these two coffeeshops that I go to fairly regularly, and most of the time I have no problem connecting to their internet (like right now). But every once in a while, one of three things happens (pretty much only on these two networks; my apartment and many other networks work pretty much without issue): either the network won't show up at all, it'll show but I'll be unable to connect, or I can connect but only a few sites will load; facebook, my bank and credit card sites, gmail, google maps, google docs for sure, plus a few others that I don't regularly use. Sites like google homepage, ap.net, nytimes, espn, my school website, and more that I don't regularly use will time out immediately, as if I wasn't connected to the network. As far as I know, noone around me connected to the same network is having the same problems.

I've tried clearing browser temp files, troubleshooting network adapter, restarting my computer, checking for virus/malware, most of the things a 22 year old of slightly-above average computer literacy knows to check (I don't know scripts or command prompts besides googling my issue and copy and pasting from there).

Then, sometimes I'll get booted from the network (if I can connect at all), where then I can reconnect immediately and everything works fine. Can anyone tell me what I can do to stop this from happening?

Edit: I've had unrelated problems with this computer in the past, so I'm not ruling out some kind of hardware problem, if that could even cause this. I don't know much.
Next time it happens look and see if the sites that load are "https://" sites as opposed to "http://" ones. From the sites you listed it seems like that might be the case. If so then I'd say this is probably a firewall issue and if that's the case then we can help you with that probably.

I've had this problem before when plugged into ethernet at an old workplace but couldn't fix it because it was the company's firewall I didn't have access to and our IT people were incompetent morons haha
05:53 PM on 05/04/14 
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iamalexenglish
Aren't Kids Anymore…
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Pennsylvania
Male - 17 Years Old
I'm having trouble transferring my iTunes library onto a new computer. Can anyone in here help?
02:55 PM on 05/09/14 
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esposimi
H.E. Pennypacker
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Harrisburg, PA
Male - 24 Years Old
I'm having trouble transferring my iTunes library onto a new computer. Can anyone in here help?

Is it not seeing any of your music, or playlists/settings/etc. not transfered? Make sure you copy the ENTIRE iTunes folder, not just the songs.

05:39 PM on 05/09/14 
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iamalexenglish
Aren't Kids Anymore…
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Pennsylvania
Male - 17 Years Old
Is it not seeing any of your music, or playlists/settings/etc. not transfered? Make sure you copy the ENTIRE iTunes folder, not just the songs.

I didn't copy the entire folder. There's the problem.
08:09 PM on 05/09/14 
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esposimi
H.E. Pennypacker
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Harrisburg, PA
Male - 24 Years Old
I didn't copy the entire folder. There's the problem.

Yup, that will fix it. That library file has been in use since 2007 between my old XP laptop, MacBook, and my current Lenovo laptop all without any loss of playlists or settings.
08:23 PM on 05/09/14 
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iamalexenglish
Aren't Kids Anymore…
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Pennsylvania
Male - 17 Years Old
Thanks man.
05:44 PM on 05/10/14 
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eriatarka24
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For anyone else that might want to know, plenty of options mentioned here too, and more details: http://support.apple.com/kb/ht4527
04:50 PM on 05/13/14 
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kianacarly
I'm living it, leaving it to change
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PNW
Female - 21 Years Old
Possible dumb question, but is there a reason why my WiFi will sometimes go out on my computer but the same WiFi will be working on my phone? It happens every once in a while. Like rn. My computer will not connect to university WiFi at the moment but my phone is doing fine on it rn.
06:35 PM on 05/13/14 
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Chris Collum
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Louisville, KY
Staff Member
Possible dumb question, but is there a reason why my WiFi will sometimes go out on my computer but the same WiFi will be working on my phone? It happens every once in a while. Like rn. My computer will not connect to university WiFi at the moment but my phone is doing fine on it rn.
Probably an issue on the network's end not yours
06:49 PM on 05/13/14 
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kianacarly
I'm living it, leaving it to change
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PNW
Female - 21 Years Old
Probably an issue on the network's end not yours

So there's nothing I can do?

It's just annoying when I'm trying to get in last minute studying or do homework and the dumb internet won't connect. It doesn't happen super often but it always happens at the worst times lol.
06:52 PM on 05/13/14 
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Chris Collum
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Louisville, KY
Staff Member
So there's nothing I can do?

It's just annoying when I'm trying to get in last minute studying or do homework and the dumb internet won't connect. It doesn't happen super often but it always happens at the worst times lol.
Don't think so. Would happen to me sometimes when I was in school, the campus network would just randomly crap out for me and it would be working for the guy sitting next to me
07:34 PM on 05/13/14 
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eriatarka24
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So there's nothing I can do?

It's just annoying when I'm trying to get in last minute studying or do homework and the dumb internet won't connect. It doesn't happen super often but it always happens at the worst times lol.
EDIT: Never mind, you said university wi-fi. I was thinking of home wi-fi, so I went on about a router.



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